Testimonials Posted by BrandonSeptic January 22nd, 2020

Testimonials

You will not be disappointed.

“I am new to the area and had an issue with my septic tank and made the mistake of calling someone other than Brandon Septic (don’t make my mistake). The other company said they could not clean my tank and still charged me for the call. I didn’t know how I was going to get my tank cleaned. Then I found Brandon Septic (thank goodness) to come and clean out the tank. Sam showed up from Brandon Septic as promised and on time to clean my tank and even identified an issue I didn’t even know I had with my main septic drain line. He immediately devised a plan of action and set to work to fix the main drain line. The line previously had what looked like a home repair rig job on it. Now, thanks to Sam, it has been professionally repaired and my tank has been thoroughly cleaned and I can enjoy my home again. Also I was shocked at the reasonable price he gave me for all the extra work he did to make sure my home was fixed correctly. If you need your tank cleaned or your lines repaired, do yourself a favor and call Brandon Septic. You will not be disappointed. I used to be a contractor who built a lot of homes with septic tanks and fields in NY years ago and wish I had someone like Brandon Septic I could have called.”

Patrick G.

I recommend them highly.

“I asked my local neighborhood online marketplace for suggestions on who to use to have my septic tank emptied. I got 6 replies, and 5 said Brandon Septic. They weren’t wrong. Brandon Septic was professional, on time, and reasonably priced. They found my tank in short order (I didn’t know where it was), and they emptied it quickly and efficiently. Their clean-up was excellent too. I recommend them highly.”

David H.

Fixed the issue right away.

“Brandon Septic was awesome! Fixed the issue right away. The owner was very kind and understanding. I would and will recommend his company to anyone needing help with their septic tank issues. Thank you, Sam!”

Diane Q.

Sam is amazing.

“We had our septic back up this morning (Sunday). We were so upset because we didn’t know what we would do it being a weekend and all. We called Brandon Septic, and he was here in 30 minutes, and we were back up and running. Sam is amazing, and I will recommend him to all our neighbors and friends.”

Chasity H.

Awesome job for our family.

“First time I used Brandon Septic, and I was impressed by knowledge and professionalism. Sam did an awesome job for our family.”

Johnny H.

Fast, friendly and quality service.

“Fast, friendly, quality service, even on the first Sunday after Christmas! You can’t get that service anywhere else!! Thank you, Brandon Septic! May you have a blessed year.”

Laura R.

This is the guy to call!

“No games, no tricks. The other guys give you an initial price, then hit you up with a higher bill. This is the guy to call!!”

Rey B.

Fairly quick to respond and very fair prices.

“Sam has always treated our family great for the last 20+ years. Fairly quick to respond and very fair prices. Thanks.”

Robert S.

Brandon Septic all the way, all the time.

“Great experience, especially when the job is done right. A different company came to my house and charged me double the price, and all they did was empty water out of my tank and spent half the day here when I already had toilets pulled and a hole found in my yard. Guess they had to meet a quota, I don’t know, but I hate being taken advantage of because I don’t know how to do or can’t do their job. Anyway, these guys are awesome. Brandon Septic all the way, all the time.”

Ennrick L.

Awesome service.

“Awesome service, professionalism, and instruction. Will definitely call them again and highly recommend.”

Lisa P.

Brandon Septic is who you want to hire.

“Brandon Septic is who you want to hire. They are the most honest and nicest people who can get this kind of job done. Always on time and always getting the job done in a timely manner. Don’t waste your time looking around– call them !!!”

Lena D.

I would recommend them to anyone

“We bought our home in November 2018 and found out over the summer that the drain field was bad. We used the company the previous owners used, and we figured they knew the system the best. They took us for a ride and just kept taking our money, while not fixing the real issues. Brandon Septic came in and knew exactly what was going on and how to fix it. They took care of us from start to finish and were professional and proficient. I’ve had no issues since the installation of the push pump and the drain field. They tore up the yard but put down new lawn seeds that grew back within days! I would recommend them to anyone who needs to have any septic work done!!!”

Rachel G.

Brandon Septic is my go-to!

“Brandon Septic is my go-to!!! Gotta be honest and say nobody likes having to deal with poop, but these guys always save the day! With my big family and lots of toilet time, getting them out to clean out our tank is a must! After dealing with an old system for longer than we should have, it was time for an upgrade, and UPGRADE THEY DID!! We got an entire new system installed in under a week! They even put grass down, and we look brand new again!”

Patricia R.

Brandon Septic will be my septic guys for life.

“Brandon Septic will be my septic guys for life. Nice gal who does the dispatch is super friendly and returns calls quickly. Kris came out to give me an estimate and was insanely helpful and honest. Took less than an hour from start to finish and was incredibly knowledgeable and straightforward on how to keep my system working properly. It’s no surprise these guys and gals have been in business for as long as they have.”

Nicholas G.

Friendly, courteous, knowledgeable.

“Thank you, Brandon Septic. Sam is still the best! Friendly, courteous, knowledgeable. Don’t think twice about calling them.”

Lucas O.

Very honest company.

“Very honest company. I thought I needed my septic tank dumped; however, after they opened it up, they said I had at least 2 more years before I needed it. Now they could have very well taken my money and serviced the tank, but they didn’t. I will be calling back when the time is right.”

John R.

I will definitely be using him from now on

“Being a first-time home buyer, I knew nothing about septic tanks… NOTHING. Sam was referred to me by my dad and the health department. If the health department referred his company, you know he has to be good!! The young lady who answered the phone was very patient and made sure I understood everything. Sam was on time and very knowledgeable. It took him less than 5 minutes to find my tank. He showed me where it was, what it looked like, and how far out it went. He pumped it, explained the dos and don’ts, and showed me what it looked like after he finished. I will definitely be using him from now on and will refer him to anyone I know who has a septic tank. Thank you, Sam, for making my first experience positive and for having a great sense of humor. I needed the laugh.”

Katura J.

Always on time. Always available.

“Highly recommend. I have been a customer for over 8 years. Always on time. Always available. The tech is very knowledgeable and helpful with any questions.”

Earl C.

What great service!

“Wow! What great service! Kris and Sam are the best. I just had a septic field replaced and it went smooth and fast. The workers are so kind and respectful. Please use them!!!”

Rusty H.

Very reasonable prices.

“Spent a lot of years up north before as a contractor/home builder. Wish I had pros like Brandon Septic. Very reasonable prices. They showed up when they said they would, and if you have unexpected issues, they don’t leave you hanging. They form a plan to fix the issue on the spot and don’t kill you on the price. I can’t say enough about how great everyone was, from Ashley who listened to my issue and answered my questions to Sam who showed up and went right to work and fixed an issue that other companies would not help me with. Thanks again, Sam. You are the kind of person I would recommend to anyone. Would have given you more stars, but 5 is as high as they let me rate.”

Dauddermoose Moose

Highly recommended!

“Sam is a rock star. He came out and was professional and quick. Came on schedule and went above and beyond. He took some time to educate me and show me something that I asked about and knocked the job out quickly. He mentioned the cap was pretty bad and also repaired that. He was diligent in showing me everything, which educated me quite a bit. Highly recommended!!!”

Efrain C.

They are the best in my book.

“Called two other companies with no reply. Called a few more places on Sunday and one told me that in no way would I get a service call on Sunday. Saw Brandon Septic working in our neighborhood and asked if they could get to me, and within 1.5 hours, they were on the issue and had me working again and told me I should have called them on Sunday. I finally got a call back from another septic company, but Brandon Septic already had me covered. I can’t say enough how much I appreciate them after 3 days of backed-up septic issues. They are the best in my book. It’s getting harder and harder to find good service these days.”

Lane S.

I was blown away.

“I have had septic tank issues for a while, and I have called everybody except for Sam. I was blown away when I finally called Brandon Septic. Other companies had only done half the job but made it look like they did the full thing. Sam opened up another lid I never knew was there and no other company had done either. He cleared out everything. We even found an old lid that had fallen into the tank. Sam broke it up, got down INSIDE the tank, and cleared out the debris. AMAZING!!!! I was blown away. I know I need to replace my drain field because it’s over 30 years old, but I finally feel good about who I’m going to do business with.”

Mike R.

Sam is the best in the business.

“Sam is the best in the business. He’s one of the hardest-working, on time and nicest in the septic business. I wouldn’t use anyone else Thanks for the hard work you do.”

Hank G.

Outstanding quality service!

“Outstanding quality service!!!!!! I have utilized Brandon Septic for several years and always received only the best service.”

Lyndon D.

They were fast, friendly, and honest.

“We highly recommend Brandon Septic! They were fast, friendly, and honest. Nice to know there are trustworthy people out there. We will definitely use them for future needs.”

Erin M.

Brandon Septic is the best in the business

“As an owner of multiple properties, I can attest Sam at Brandon Septic is the best in the business by far and doesn’t pull any of the “dirty tricks” that some septic companies do… it WILL be done promptly and correctly!”

Nathan M.

The Brandon Septic crew is outstanding!

“The Brandon Septic crew is outstanding! Always very punctual, clean, and super honest! Sam has been helping our facility out for years to hang on to an old system that wasn’t in our budget to replace. The time finally came, and he put a new system in for us. We couldn’t be happier with their service!”

Sun Care

They always do a great job!

“I am a local realtor, and I had the pleasure of meeting Kris. He is very professional, knowledgeable, and honest. He always has a quick response time with my clients and me. I highly recommend Brandon Septic. They always do a great job!”

Jessica P.

All went well and we are happy.

“I’m about a month and half into having my new septic tank and drain field installed. I in all honesty will say Kris and I had a few hiccups, and without going into all the details, the final outcome is worth the 5-star rating. All went well and we are happy. Sam is an incredibly knowledgeable and strong man, and his daughter is very professional. Everyone went above and beyond, even down to the grass and hay that was promised. I would recommend Brandon Septic for all of your needs from pump-outs to full installs. Thanks, everyone, for making our house feel like a home again.”

Theresa K.

Courteous and very informative.

“Kris was courteous and very informative. I’ve never had a septic system before, and he explained all the ins and outs to me. Thank you!”

April S.

I highly recommend him

“I bought my home and land a little over a year ago and had no idea how long it had been since the septic tank was pumped / serviced. As one of the top map reviewers in my area, this is naturally where I turn to find TRUSTED service providers. Sam and Brandon Septic are among the best reviewed. Sam is on time, professional, friendly, knowledgeable and most of all HONEST. He completely serviced my septic system, took time to fully and completely answer my questions and left my property exactly as he found it. As someone who does a lot of reviews for Google Maps, I would give Sam more than 5 stars if I could. He does business the way it used to be done… The way it should be done. I highly recommend him for all your septic system needs.”

C. P.

Great guy Sam

“Great guy Sam. I contacted him because previous company came and they did nothing. The charged the previous owners and didn’t even pump out the septic tank. Sam, keep going, sir! You are the best!”

Carlos A.

I would recommend this company

“Kris at Brandon Septic was fantastic. Very professional. Provided a timely written estimate of the cost of the new drain field. Completed the drain field sooner than promised and left the yard very neat and tidy. I would recommend this company!”

Suzanne F.

I highly recommend Brandon Septic.

“I highly recommend Brandon Septic. We have used them for a very long time. Sammy does excellent work.”

Donna B.

Professional and Courteous

“I’ve worked with Brandon Septic several times over years selling real estate. Both Sam and Kris are always prompt, professional and courteous. They take the time to explain the system and issues they find to their customers. I will continue to use them and recommend to my clients.”

Beth S.

You’re definitely in good hands with Brandon Septic.

“You will not go wrong if you go with Brandon Septic. I had them come out and do an inspection on the septic tank on a home that I’m currently in the process of purchasing. Sam was TOP NOTCH from start to finish. He is extremely knowledgeable, and his work speaks for itself. Just an awesome guy! It’s hard to find quality service these days. You’re definitely in good hands with Brandon Septic.”

Richard L.

Gone Above and Beyond
Brandon Septic has always gone above and beyond. Our family has used them for years! Sam is the best. We won’t ever use anyone else!!!!

Chelsey A.

Great, fast service!

“Great, fast service! Thank you so much for coming out to my home so quickly! I totally recommend Brandon Septic to everyone!”

Ashley C.

I finally found THE MAN!

“I finally found THE MAN! I’ve used Sam for the last 15 years. He’s the only person I can completely trust. What he says is GOSPEL! Thanks again, Sam :)”

Jenni T.

I highly recommend them.

“I could not be happier with Brandon Septic. They came out on Christmas Eve to fix my septic issues. They have been nothing but kind. This is their second service call to my house. I purchased this house within the last two months, and I’ve had minor plumbing issues. I cannot say enough good things about this company. I highly recommend them. It is hard to find honest and ethical people in this day and age. They are amazing!”

Katja S.

This is an on-time, hardworking professional.

“This is an on-time, hardworking professional. I have absolutely no problem referring this company to friends and family.”

Thomas M.

Honest and up front.

“We have used Sam for years now. He is the very best. Honest and up front. Very, very nice. Also reasonable. I would highly recommend as we would call no one else for problems or just to have our tank emptied.”

April G.

Extremely professional and knowledgeable

“Extremely professional and knowledgeable about the septic systems and drain fields. Sam was extremely courteous and fast as well. I would highly recommend him for your septic needs. He saved us thousands of dollars of heartache with his knowledge. We will for sure being using him again and again! Thank you, Sam at Brandon Septic, for your help!”

Brittney L.

EVEN ON CHRISTMAS DAY!!!

“My parents have been using Sam for years since my Dad called one night at almost midnight because the septic tank was backing up into the house. Every single septic company in the Brandon/Tampa/Plant City/Thonotossasa had not answered the phone and when he called Brandon Septic, Sam answered on the first couple rings and said he would be right over. So naturally when my septic started doing the same thing on Christmas Day (2010) I called Sam and he came-CHRISTMAS DAY-to pump my septic. More amazing is the fact he didn’t add an arm and a leg to the cost.

When you first call you might be setback by his straight foreward attitude and voice but trust me, he’s the best at what he does and goes above and beyond to fix your septic and he won’t overcharge you!”

Lilu35

I wanted to take the time to thank your company

“I wanted to take the time to thank your company and especially your representative Kris who came by my home on Canal Place in Land O Lakes and expertly assessed my septic tank problems and provided me excellent options, which afforded me the information needed to select a great solution. It was costly, but reasonable, and Kris’s professionalism and customer service skills helped provide me the confidence in him and your company to go forward with resolving my tank problems.

Please pass my thanks and well wishes to Kris.”

Rene A. Menendez, Land O Lakes, FL

Sam knows his stuff
“Taking a shower and water not draining? Kid takes a bath and tub takes FOREVER to drain? Yep. That’s exactly what I had going on. Sam came out and drained my septic tank, was very knowledgeable and professional. I asked about the water backing up and he explained that my drainage field pipes need to be replaced. (Just bought the house 2 months back, and it was built in 1962) This guy knows his stuff, and point blank….I’d refer him to my friends and fam. My tank is 900 gallons and cost me 250.I’m sure the larger, the more costly. Hope my review helps someone else 🙂
Also! Make sure that you ask questions if you don’t know or unsure about something. I did, and had every question answered.”

Jhonna Ryan

Very Professional and Informative - Facebook
“Sam, you are the man. With a totally clogged septic tank on a Saturday, I called numerous companies to get help quick, Roto Rooter hung up on me when i asked for a price. two other one’s never called back even after multiple messages, Three only worked Monday thru Friday.
The last call I made was on Sunday to Brandon Septic. Sam answered the phone, quoted a fair price and would stop by after he finished the job he was working on.
He did, he was at my house within 2 hours.
Thanks Sam, you are the man. I will see you again in three years.”

erniecfe

Brandon Septic has always done an awesome job for us.
“Brandon Septic has always done an awesome job for us. Sam is always professional and very knowledgeable, prompt- he is here right when he says he will be, and definitely understands about emergencies. He came and helped us on a Sunday. Would absolutely reccomend this company !!”

Deborah Ballard – Pence

Excellent service.
“Chris was the best! Same day service and helped me locate my septic tank and drain field and took the time to educate me on how it all works! Very informative and provided crucial information every homeowner should know. Empty out tanks every 3-5 years!! Thanks again! Excellent service.”

Cathy Coushaine

Extremely Fair and Honest! and that's no poop 🙂
“I was extremely impressed with the company’s professionalism and honest work. The damage was fairly minor in the wiring and the price to fix it was very reasonable. More importantly, the damage wasn’t immediately visable to the eye so we could have been told it was a bad pump, and wouldn’t have known the difference. Instead, we were shown the faulty wire and explained what needed to be done.

-diggie

Excellent Service - EZ Local
“This is not the kind of service that we normally talk about, but Brandon Septic has the most professional ownership and courteous individuals that I have dealt with in quite some time. Mr. Dean your company is TOPS with me.”

torrmic

Great Service - Ez Local
“Showed up on time, same day service! Pumped out the tank, however water still was not flowing into the tank, at NO extra cost he cleared the pipe going from the house to the tank. Problem solved! Already put it in my calendar to call…”

-Doug0803

Very Professional And Polite
Very professional and polite. He said drain lines didn’t need replacing, just get tank pumped every 2 years. Great news. Thank you.

-Gayle S.

Most Honest and Nicest People
Brandon Septic is who you want to hire. They are the most honest and nicest people who can get this kind of job done. Always on time and always getting the job done in a timely manner. Don’t waste your time looking around– call them!!!

-Lena D. .

Very Professional and Informative - Facebook
“Thank you Brandon septic for having amazing employees and service! I called yesterday in a frantic because my septic tank was full and they couldn’t fit me in till the next day but Kris made an exception and came out because they truly care!! He was very professional and informative. Thank you Thank you Thank you!! Highly recommend!”

-Heather Ocasio

Will Recommend in the Future!
“Thank you, Brandon Septic, for the fast, affordable, efficient service. From the phone call for a quote to the finished product, I couldn’t have asked for a better experience! Will recommend in the future!”

-Rebecca M.

Fast and Very Knowledgeable!
“First time owning a home with a septic tank, and after 3 year,s we were referred to Brandon Septic. Sam was on time, fast and very knowledgeable!”

-Amy G.

Excellent Service - EZ Local
“I called Sam because I saw his reviews on City Search. He answered the phone himself and told me he would be out in 2 hours. He is prompt and very hard working. The homeowner I rent from apparently never had the septic tank pumped out. It was…”

-Rubin

Super Friendly
We needed our septic tank pumped and called another company first but couldn’t give a definite time. Called Brandon Septic, and they came right out. Super friendly and did an awesome job. Drained all the way to the bottom, and price was what they quoted over phone, even though they ran into some tough clogs. I would highly recommend them.

-Sandy D.

Very Professional
We have used Brandon Septic for several years. They are always timely to help us. Very professional and know what they are doing! If you need help with your septic system, they should be your go-to service!

Dona R.

Amazing Service!
Amazing service!!!!!! If you need a great company, call Brandon Septic!!! Don’t waste your time calling others!

-Kaylee M.

Will Definitely Use Them Again
“Chris was great. He was a little late, but called to let me know, which was appreciated. Will definitely use them again. Thanks.”

-Karen C.

Saved My Thanksgiving!
Saved my Thanksgiving! Sam took such good care of us and our 40 guests. We are now on a 3-year schedule. Thanks for taking our call!!!

-Dennis M.

They are Awesome!
They are awesome! This is the second time in 10 years they have pumped out my septic tank. The lid to my septic tank is very hard to get to and took a lot of digging, but they never complained. We will never call anyone else.

-Chris T.

FIVE Star Service!
“FIVE star service! Kris and Sam were quick to come to my rescue. Can’t say enough good things about this company. Quality service you can trust.”

-Kelly M.

Amazing Service!
Amazing service!!!!!! If you need a great company, call Brandon Septic!!! Don’t waste your time calling others!

-Kaylee M.

Always Come to My Rescue
“Kris is fantastic and has always come to my rescue! He is honest and straightforward with the diagnosis. He has made septic care so much easier, as it can be quite intimidating. I will continue to use Kris’ services.”

-Nicole R.

Reasonable Prices
Arrived on time. Reasonable prices. Sam was very friendly and answered my questions thoroughly. Definitely recommend.

-Melanie A.

Professionalism and Customer Service Skills
I wanted to take the time to thank your company and especially your representative, Kris, who came by my home on Canal Place in Land O’Lakes and expertly assessed my septic tank problems and provided me excellent options, which afforded me the information needed to select a great solution. It was costly, but reasonable, and Kris’ professionalism and customer service skills helped provide me the confidence in him and your company to go forward with resolving my tank problems. Please pass my thanks and well wishes to Kris.

-Rene M.

Friendly & Polite
Sam arrived on time and was friendly & polite. He pumped the septic tank after he found it, since the tank was not correctly placed on my survey. This was on a holiday weekend, without an extra charge. He also put a concrete seal on where the tank has previously been entered incorrectly. Great job!

-Anonymous

Sam is Absolutely Amazing
Sam is absolutely amazing– a very hard worker, very professional and honest. He has gone above and beyond for our family, and we couldn’t be happier! We will only use Brandon Septic from now on for all our plumbing and septic needs! Thank you so much, Sam!

-Adrie L.

I Would Highly Recommend Brandon Septic
I have used Brandon Septic several times in the past at my previous house for septic cleaning and new drain field installation. I will be using Brandon Septic at my new home, also. Called them on a Sunday to see about arranging for a septic inspection on a property I am buying. Since Sam was going to be in the area, he offered to meet me at the house that day (Mother’s Day Sunday). We met at the property, septic tank was emptied, and inspection done in no time. Sam has always been professional and honest. He’s an established member of the local business community with fair prices and a work ethic not often seen anymore. I would highly recommend Brandon Septic to all my family and friends and anyone else in need of septic services.

-DM D.

Very Professional
Sam opened my eyes to how bad a septic tank can be without proper attention. I am truly thankful that I found Sam. I know that if I ever have any big issues, he will be right there. Very professional, efficient, and thorough, smiling all the while.

-Dianne W.

Exemplifies Honesty and Integrity
I have been a customer of Brandon Septic for over 11 years. During that time, I was impressed with the professional and reliable service I continually received. Then life thru a curve ball, and I really saw this company’s true colors. Brandon Septic is owned and operated by a man who exemplifies honesty and integrity in both his words and actions. If you want the job done right the first time, Brandon Septic is that company.

-Ed B.

Great Company
This was a great company that went the extra mile for me!!! In the end, we hooked up to the city, but Kevin stayed on top of matters to give our family some peace of mind. He was professional, returned calls, and made me feel that I was a valued customer. If I ever have septic again, there will be no doubt Brandon Septic is my choice. AAA+++

-Dawn L.

One of the Best Septic Companies Around!!!
One of the best septic companies around!!! If you’re looking for excellent service, great availability, and an owner who’s honest, call them.

-High Low Plumbing

Showed Me What True Knowledge And Honesty
I own a very large home with lots of land in Brandon, FL. After multiple visits from different Septic companies, no one could find my septic tank. I was even lied to on several occasions by dishonest plumbers and septic companies that only wanted to charge for what they clearly knew wasn’t an issue. When Matt from Brandon Septic came, he showed me what true knowledge and honesty are. After 4 painful and expensive years of multiple companies ripping me off, I am thankful for your services. Thanks for finally finding and fixing our septic tank, and restoring our trust in servicemen.

-Rose S.

Truly is Top Notch
Sam truly is top notch. He was prompt, friendly, and efficient. Not only did he pump my tank, but he also took his time afterward to show me where my drain pipe was too high, causing my drainage to slow, and he showed me how to fix it. I couldn’t be happier with the service I received.

-James

Very Professional And Polite
Very professional and polite. He said drain lines didn’t need replacing, just get tank pumped every 2 years. Great news. Thank you.

-Gayle S.

Very Professional
We have used Brandon Septic for several years. They are always timely to help us. Very professional and know what they are doing! If you need help with your septic system, they should be your go-to service!

Dona R.

Top Notch
I’ve been using Brandon Septic for years, and they’re top notch. I would never call anyone but Sam!

-Emily G.

Reasonable Prices
Sam is the best!! He did both tanks on our property and was very professional.

-Deke D.

Excellent Service
Arrived within two hours of my call. Located buried tank cap. Drained tank and made recommendations on septic field replacement. Excellent service. I will most definitely call again in the future.

-Anonymous

Highly recommended!!
Kris was top-notch! Best customer service I’ve had for any of the septic issues I’ve faced previously! Highly recommended!!

-Melissa G.

Highly Recommend
Sam is one of the hardest working people that I have ever had the pleasure of meeting. Always on time and willing to make accommodations. I would not use another company for anything septic or drain field related. Highly recommend if anyone is in the market for this type of service.

-Brandin M.