Testimonials Posted by BrandonSeptic May 11th, 2019

Testimonials

EVEN ON CHRISTMAS DAY!!!

“My parents have been using Sam for years since my Dad called one night at almost midnight because the septic tank was backing up into the house. Every single septic company in the Brandon/Tampa/Plant City/Thonotossasa had not answered the phone and when he called Brandon Septic, Sam answered on the first couple rings and said he would be right over. So naturally when my septic started doing the same thing on Christmas Day (2010) I called Sam and he came-CHRISTMAS DAY-to pump my septic. More amazing is the fact he didn’t add an arm and a leg to the cost.

When you first call you might be setback by his straight foreward attitude and voice but trust me, he’s the best at what he does and goes above and beyond to fix your septic and he won’t overcharge you!”

Lilu35

I wanted to take the time to thank your company

“I wanted to take the time to thank your company and especially your representative Kris who came by my home on Canal Place in Land O Lakes and expertly assessed my septic tank problems and provided me excellent options, which afforded me the information needed to select a great solution. It was costly, but reasonable, and Kris’s professionalism and customer service skills helped provide me the confidence in him and your company to go forward with resolving my tank problems.

Please pass my thanks and well wishes to Kris.”

Rene A. Menendez, Land O Lakes, FL

Sam knows his stuff
“Taking a shower and water not draining? Kid takes a bath and tub takes FOREVER to drain? Yep. That’s exactly what I had going on. Sam came out and drained my septic tank, was very knowledgeable and professional. I asked about the water backing up and he explained that my drainage field pipes need to be replaced. (Just bought the house 2 months back, and it was built in 1962) This guy knows his stuff, and point blank….I’d refer him to my friends and fam. My tank is 900 gallons and cost me 250.I’m sure the larger, the more costly. Hope my review helps someone else 🙂
Also! Make sure that you ask questions if you don’t know or unsure about something. I did, and had every question answered.”

Jhonna Ryan

Very Professional and Informative - Facebook
“Sam, you are the man. With a totally clogged septic tank on a Saturday, I called numerous companies to get help quick, Roto Rooter hung up on me when i asked for a price. two other one’s never called back even after multiple messages, Three only worked Monday thru Friday.
The last call I made was on Sunday to Brandon Septic. Sam answered the phone, quoted a fair price and would stop by after he finished the job he was working on.
He did, he was at my house within 2 hours.
Thanks Sam, you are the man. I will see you again in three years.”

-erniecfe

Brandon Septic has always done an awesome job for us.
“Brandon Septic has always done an awesome job for us. Sam is always professional and very knowledgeable, prompt- he is here right when he says he will be, and definitely understands about emergencies. He came and helped us on a Sunday. Would absolutely reccomend this company !!”

Deborah Ballard – Pence

Excellent service.
“Chris was the best! Same day service and helped me locate my septic tank and drain field and took the time to educate me on how it all works! Very informative and provided crucial information every homeowner should know. Empty out tanks every 3-5 years!! Thanks again! Excellent service.”

Cathy Coushaine

Extremely Fair and Honest! and that's no poop 🙂
“I was extremely impressed with the company’s professionalism and honest work. The damage was fairly minor in the wiring and the price to fix it was very reasonable. More importantly, the damage wasn’t immediately visable to the eye so we could have been told it was a bad pump, and wouldn’t have known the difference. Instead, we were shown the faulty wire and explained what needed to be done.

-diggie

Excellent Service - EZ Local
“This is not the kind of service that we normally talk about, but Brandon Septic has the most professional ownership and courteous individuals that I have dealt with in quite some time. Mr. Dean your company is TOPS with me.”

torrmic

Great Service - Ez Local
“Showed up on time, same day service! Pumped out the tank, however water still was not flowing into the tank, at NO extra cost he cleared the pipe going from the house to the tank. Problem solved! Already put it in my calendar to call…”

-Doug0803

Very Professional And Polite
Very professional and polite. He said drain lines didn’t need replacing, just get tank pumped every 2 years. Great news. Thank you.

-Gayle S.

Most Honest and Nicest People
Brandon Septic is who you want to hire. They are the most honest and nicest people who can get this kind of job done. Always on time and always getting the job done in a timely manner. Don’t waste your time looking around– call them!!!

-Lena D. .

Very Professional and Informative - Facebook
“Thank you Brandon septic for having amazing employees and service! I called yesterday in a frantic because my septic tank was full and they couldn’t fit me in till the next day but Kris made an exception and came out because they truly care!! He was very professional and informative. Thank you Thank you Thank you!! Highly recommend!”

-Heather Ocasio

Will Recommend in the Future!
“Thank you, Brandon Septic, for the fast, affordable, efficient service. From the phone call for a quote to the finished product, I couldn’t have asked for a better experience! Will recommend in the future!”

-Rebecca M.

Fast and Very Knowledgeable!
“First time owning a home with a septic tank, and after 3 year,s we were referred to Brandon Septic. Sam was on time, fast and very knowledgeable!”

-Amy G.

Excellent Service - EZ Local
“I called Sam because I saw his reviews on City Search. He answered the phone himself and told me he would be out in 2 hours. He is prompt and very hard working. The homeowner I rent from apparently never had the septic tank pumped out. It was…”

-Rubin

Super Friendly
We needed our septic tank pumped and called another company first but couldn’t give a definite time. Called Brandon Septic, and they came right out. Super friendly and did an awesome job. Drained all the way to the bottom, and price was what they quoted over phone, even though they ran into some tough clogs. I would highly recommend them.

-Sandy D.

Very Professional
We have used Brandon Septic for several years. They are always timely to help us. Very professional and know what they are doing! If you need help with your septic system, they should be your go-to service!

Dona R.

Amazing Service!
Amazing service!!!!!! If you need a great company, call Brandon Septic!!! Don’t waste your time calling others!

-Kaylee M.

Will Definitely Use Them Again
“Chris was great. He was a little late, but called to let me know, which was appreciated. Will definitely use them again. Thanks.”

-Karen C.

Saved My Thanksgiving!
Saved my Thanksgiving! Sam took such good care of us and our 40 guests. We are now on a 3-year schedule. Thanks for taking our call!!!

-Dennis M.

They are Awesome!
They are awesome! This is the second time in 10 years they have pumped out my septic tank. The lid to my septic tank is very hard to get to and took a lot of digging, but they never complained. We will never call anyone else.

-Chris T.

FIVE Star Service!
“FIVE star service! Kris and Sam were quick to come to my rescue. Can’t say enough good things about this company. Quality service you can trust.”

-Kelly M.

Amazing Service!
Amazing service!!!!!! If you need a great company, call Brandon Septic!!! Don’t waste your time calling others!

-Kaylee M.

Always Come to My Rescue
“Kris is fantastic and has always come to my rescue! He is honest and straightforward with the diagnosis. He has made septic care so much easier, as it can be quite intimidating. I will continue to use Kris’ services.”

-Nicole R.

Reasonable Prices
Arrived on time. Reasonable prices. Sam was very friendly and answered my questions thoroughly. Definitely recommend.

-Melanie A.

Professionalism and Customer Service Skills
I wanted to take the time to thank your company and especially your representative, Kris, who came by my home on Canal Place in Land O’Lakes and expertly assessed my septic tank problems and provided me excellent options, which afforded me the information needed to select a great solution. It was costly, but reasonable, and Kris’ professionalism and customer service skills helped provide me the confidence in him and your company to go forward with resolving my tank problems. Please pass my thanks and well wishes to Kris.

-Rene M.

Friendly & Polite
Sam arrived on time and was friendly & polite. He pumped the septic tank after he found it, since the tank was not correctly placed on my survey. This was on a holiday weekend, without an extra charge. He also put a concrete seal on where the tank has previously been entered incorrectly. Great job!

-Anonymous

Sam is Absolutely Amazing
Sam is absolutely amazing– a very hard worker, very professional and honest. He has gone above and beyond for our family, and we couldn’t be happier! We will only use Brandon Septic from now on for all our plumbing and septic needs! Thank you so much, Sam!

-Adrie L.

I Would Highly Recommend Brandon Septic
I have used Brandon Septic several times in the past at my previous house for septic cleaning and new drain field installation. I will be using Brandon Septic at my new home, also. Called them on a Sunday to see about arranging for a septic inspection on a property I am buying. Since Sam was going to be in the area, he offered to meet me at the house that day (Mother’s Day Sunday). We met at the property, septic tank was emptied, and inspection done in no time. Sam has always been professional and honest. He’s an established member of the local business community with fair prices and a work ethic not often seen anymore. I would highly recommend Brandon Septic to all my family and friends and anyone else in need of septic services.

-DM D.

Very Professional
Sam opened my eyes to how bad a septic tank can be without proper attention. I am truly thankful that I found Sam. I know that if I ever have any big issues, he will be right there. Very professional, efficient, and thorough, smiling all the while.

-Dianne W.

Exemplifies Honesty and Integrity
I have been a customer of Brandon Septic for over 11 years. During that time, I was impressed with the professional and reliable service I continually received. Then life thru a curve ball, and I really saw this company’s true colors. Brandon Septic is owned and operated by a man who exemplifies honesty and integrity in both his words and actions. If you want the job done right the first time, Brandon Septic is that company.

-Ed B.

Gone Above and Beyond
Brandon Septic has always gone above and beyond. Our family has used them for years! Sam is the best. We won’t ever use anyone else!!!!

-Chelsey A.

Great Company
This was a great company that went the extra mile for me!!! In the end, we hooked up to the city, but Kevin stayed on top of matters to give our family some peace of mind. He was professional, returned calls, and made me feel that I was a valued customer. If I ever have septic again, there will be no doubt Brandon Septic is my choice. AAA+++

-Dawn L.

One of the Best Septic Companies Around!!!
One of the best septic companies around!!! If you’re looking for excellent service, great availability, and an owner who’s honest, call them.

-High Low Plumbing

Showed Me What True Knowledge And Honesty
I own a very large home with lots of land in Brandon, FL. After multiple visits from different Septic companies, no one could find my septic tank. I was even lied to on several occasions by dishonest plumbers and septic companies that only wanted to charge for what they clearly knew wasn’t an issue. When Matt from Brandon Septic came, he showed me what true knowledge and honesty are. After 4 painful and expensive years of multiple companies ripping me off, I am thankful for your services. Thanks for finally finding and fixing our septic tank, and restoring our trust in servicemen.

-Rose S.

Truly is Top Notch
Sam truly is top notch. He was prompt, friendly, and efficient. Not only did he pump my tank, but he also took his time afterward to show me where my drain pipe was too high, causing my drainage to slow, and he showed me how to fix it. I couldn’t be happier with the service I received.

-James

Very Professional And Polite
Very professional and polite. He said drain lines didn’t need replacing, just get tank pumped every 2 years. Great news. Thank you.

-Gayle S.

Very Professional
We have used Brandon Septic for several years. They are always timely to help us. Very professional and know what they are doing! If you need help with your septic system, they should be your go-to service!

Dona R.

Top Notch
I’ve been using Brandon Septic for years, and they’re top notch. I would never call anyone but Sam!

-Emily G.

Reasonable Prices
Sam is the best!! He did both tanks on our property and was very professional.

-Deke D.

Excellent Service
Arrived within two hours of my call. Located buried tank cap. Drained tank and made recommendations on septic field replacement. Excellent service. I will most definitely call again in the future.

-Anonymous

Highly recommended!!
Kris was top-notch! Best customer service I’ve had for any of the septic issues I’ve faced previously! Highly recommended!!

-Melissa G.

Highly Recommend
Sam is one of the hardest working people that I have ever had the pleasure of meeting. Always on time and willing to make accommodations. I would not use another company for anything septic or drain field related. Highly recommend if anyone is in the market for this type of service.

-Brandin M.